Support

We're here
to help.

Questions about scanning, text extraction, or your data? Reach out anytime.

Email

The fastest way to reach us.

hello@northstackstudio.com

Privacy

How your scans and data are handled.

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Terms

The terms that govern using Scanara.

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FAQ

Common questions

How do I scan a document?

Open Scanara and point your camera at the page. The app automatically detects the document's edges, then auto-crops and corrects the perspective so you get a clean, straightened scan. You can capture several pages in a row to build a multi-page document.

How does text extraction work?

After you scan a page, tap to extract its text. The page image is sent securely to our cloud function, which uses AI (Anthropic's Claude vision) to read it and return editable text you can copy, search, and reuse. Accuracy is high but not guaranteed, so it's worth a quick review.

Where are my scans stored?

When you sign in, your scans and extracted text are backed up and synced to your account using Google Firebase. This keeps them safe across your devices, even if you lose your phone.

How do I delete my data?

You can delete individual scans from inside the app, or delete your entire account to remove all of your scans and extracted text. Need help? Email us and we'll take care of it.

Is Scanara free?

Yes — scanning, PDF export, and cloud sync are free, and you get a few AI text extractions to try. Scanara Pro (an optional subscription) unlocks unlimited AI extraction, structured data, document chat, and CSV/searchable-PDF export. See the Pricing page for details.

What does Scanara Pro include?

Pro gives you unlimited AI text extraction, structured data extraction (turning receipts and invoices into fields you can export as CSV), chat with your documents, searchable PDF export, and folders, tags, and full-text search. It's $4.99/month or $29.99/year.

How do I cancel Pro?

Scanara Pro is an auto-renewing subscription billed through your App Store or Google Play account. You can manage or cancel it anytime from your device's subscription settings — it renews unless canceled at least 24 hours before the current period ends.

Which platforms and languages are supported?

Scanara runs on iPhone and Android. The interface is available in English and Indonesian.